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FAQ

  • How do I hang my canvas print?
    Your Canvas comes complete with cord, ready to hang. Or you can stand your canvas on a surface. We would suggest you avoid positions in Direct Sunlight, or near a radiator as the frame may warp.
  • Cleaning your canvas print
    Your canvas photo is produced using the highest quality materials and inks, so it will last a long time if treated well! Here are a few pointers for cleaning and caring for your canvas, to help maintain its good looks for years to come: Always dry dust Never use a wet cloth to clean! Hang your canvas away from direct heat sources Store prints flat if you’re not going to hang them straight away to prevent the frame from warping Don’t display or store in high humidity or damp atmospheres, please keep away from moisture!
  • How do I care for my canvas print?
    Here are a few hints and tips on how to care for you canvas print, as with the right care and handling they will last for years to come: If/when handling a print, do not put pressure on the image itself to avoid marking/scraping the ink on the print. We advise holding a print on the inside on the wooden frame Do not rub/scrape the image with your fingers as again this could lead to damaging the print If you do not want to hang the print straight away, the prints need to be stored flat with no items resting on it Avoid displaying the canvas prints in direct light or fluroscent lighting Avoid hanging a print in places where the temperature and/or mositure fluctate such as (but not limited to) bathrooms, kitchens and radiators to prevent causing damage to the prints. The prints should be lightly dry dusted, never clean a canvas print with chemicals or wet cloths
  • What are your canvas frames made from?
    Our frames are made using the finest pine.
  • Do you add any extra protective coatings or lacquers to the print?
    No, we do not add any extra protective coatings or lacquers to the canvas prints. We prefer the look, feel and finish without these extra coatings.
  • I am shipping my canvas internationally, will there be customs charges?"
    Further duty or customs payments may be required before delivery, can be made for international deliveries, this charge if applicable, is to paid by you.
  • What are your canvases printed on?
    The canvas used is a bright white cotton canvas.
  • What ink do you use?
    The canvases are printed for us using Epson Ultra Chrome K3 inks for printing, guarenteed from fading for 75 years. Provided they are not positioned in sunlight, or strong light.
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